Skip to content

Dementia Care Aware Warmline

A Primary Care Team Support and Consultation Service
Call 1-800-933-1789

The Dementia Care Aware Warmline is designed to provide decision-making consultation for clinicians and primary care teams in California around dementia screening, assessment, diagnosis, management, and care planning.

We promote the Dementia Care Aware cognitive health assessment as a screening approach, but consultants can answer questions that arise during any part of dementia care including related medical legal considerations and how to implement systems change. We also provide support around operational challenges using the cognitive health assessment or implementing dementia screening and care, e.g., billing questions, documentation tips, etc. 


Warmline Phone Service:

  • Monday through Friday, 9 am – 5 pm PST.
  • Voicemail messages left after hours will be returned on the next business day.

Online form:

  • Scroll down to submit questions online. Questions will be answered within 2 business days.


Information provided through the warmline is intended for educational purposes for primary care professionals. Consultations are not intended as a substitute for professional medical care or advice, nor to replace a healthcare professionals’ clinical judgment regarding their individual patient care. Please be advised that we are in the pilot phase of this process and thank you for your patience.

Warmline Online Form


Best time to call:

*Professional license, degree, credential:

Professional credential other:

*Organization zip code:

*Do you see Medi-Cal patients or work for an organization or clinic that serves Medi-Cal patients?:

*How did you hear about the warmline? :

Referral Source Other - Specify:

*Have you completed the Dementia Care Aware cognitive health assessment training? :

Would you like to join the Dementia Care Aware mailing list? :

Have questions about dementia care? Call our warmline for clinicians today at 1-800-933-1789!